Who runs this, and how to reach us.
The plain version
Tembral is run by one person — Frank Flores, in Amsterdam, the Netherlands.
Write to frank@tembral.com about anything at all. For a request about your own data, write to privacy@tembral.com.
One person reads both, so a reply can take a few days rather than a few minutes.
There is a postal address and we send it to anyone who asks. It is not printed here because it is a home address.
Who we are
Frank Flores, trading as Tembral, a sole trader in the Netherlands
Established in Amsterdam, the Netherlands.
One person runs Tembral. There is no company behind it, no team, and no third party with any authority over a circle. If that changes to a registered company, this page names the company before anything else on this site changes.
How to reach us
- Anything at all
- frank@tembral.com
- A request about your own data
- privacy@tembral.com — what you can ask for, and what happens when you do, is set out in the privacy notice.
- A postal address
- Supplied on request, to anyone who asks. It is a home address, which is why it is not printed on a public page.
A request about your own data is answered within one month. That is the limit the law sets, not the speed we aim for — in practice it is usually a few days, and if it is going to take longer than a month we write and tell you why inside the first one.
Which law applies
Dutch law applies to these pages and to any dispute arising from them, and the competent court is the court in Amsterdam.
If you are a consumer, that sentence does not take anything from you.
You keep the right to bring proceedings where you live, and you keep the protection of the mandatory consumer law of your own country. Nothing in the terms can remove either, and nothing in them tries to.
There is no arbitration clause anywhere in Tembral's terms, and that is on purpose. An arbitration clause imposed on a consumer in the European Union is generally not enforceable against him, so putting one in would only mislead the reader it was aimed at.
Every legal page, and what it answers
- Privacy
- What is held about you, who else sees it, how long it is kept, and how to have it deleted. The longest page here, and the one worth the time.
- Terms of Use
- The agreement between you and us: what the service is, who may use it, and what we can and cannot do in a circle.
- Support terms
- What a contribution on the homepage buys, what it does not, and how to get your money back. A draft until our solicitor has read it, and it says so.
- Safety and crisis help
- Tembral is not crisis support. This page carries the numbers to call when something is urgent, in several countries.
- Community guidelines
- What is asked of everyone who takes a seat, and what a facilitator can do in a live circle.
- Cookies
- This site sets no cookies. What it does instead, and why there is no banner asking you to agree to anything.
- Subprocessors
- Every company that touches your data, what each one does, where it sits, and whether anything leaves the European Union.
- Deleting your account
- How to delete your account and everything attached to it, what goes at once, and what waits for a backup window to pass.
- Reporting something
- How to report a man in a circle. A report blocks him, immediately, and that is what it claims to do.
- Accessibility
- How these pages are built to be read, and where to write if they are not readable for you.
What this site is built on
These pages are served from inside the EU, on machines belonging to a company incorporated in the United States. Both halves of that are worth knowing rather than only the flattering one.
Every font, image and stylesheet comes from the same place as the page itself.
One exception, and it is the only one: a counter that records that a page was opened. It sets no cookie, it is run by a company in the Netherlands, and it never receives your address — so there is no banner asking you to agree to it. The cookie page sets out exactly what it does and does not see.
Last updated
This page was last changed on 6 September 2026.
One version, one date, no archive.
